TB 9-2520-272-15
(3) Request additional information
for incomplete claims.
(2) Review, process and submit valid
(4) Provide warranty claim
warranty claims to the local WARCO if the
acknowledgement/close out letters and or
DA Form 2407, DA Form 2407-1 or DA
parts/assemblies disposition instructions to
Form 5504, or DA Form DA Form 5504-1 is
the local WARCO.
complete and correctly filled out.
(5) Insure the contractor performs in
(3) Reject invalid warranty claims or
accordance to terms of the contract.
request additional information for incomplete
or incorrect claims.
b. Equipment owning unit will:
(1) Identify defects/failures and
(4) Coordinate with the owning unit
verify that the defects/failures are
and decide which option for repair is desired
warrantable.
to correct the warrantable defect/failure.
(2) Submit warranty claims, using
(5) Depending on which repair option
DA Form 2407, DA Form 2407-1 or DA
was chosen (Government or contract repair)
Form 5504, DA Form 5504-1 (Maintenance
provide labor/parts required to accomplish
Request (Claims and Continuation Sheets)
the warrantable repairs.
through channels to the supporting repair
facility.
(6) Tag and retain, IAW DA PAM
738-750 and this TB, all parts, pieces or
(3) Tag and retain, IAW DA PAM
parts and/or assemblies removed as a result
738-750, The Army Maintenance
of warrantable defect/failure and/or
Management System (TAMMS) and this TB,
correction.
parts, pieces of parts and/or assemblies
removed at the owning unit level and as a
d. Local WARCO will:
result of a warrantable defect/failure and/or
(1) Verify, administer and process
correction.
warrant claims to the TACOM WARCO
(IAW DA PAM 738-750 and this TB).
c. Supporting Repair Facility will:
(1) Identify defects/failures as
(2) Act as liaison between owning
warrantable (if owning unit has not already
unit, the contractor, supporting repair facility
identified them.) Verify defects/failures are
and TACOM.
warrantable.
5