* TB 9-2320-364-15
DEPARTMENT OF THE ARMY TECHNICAL BULLETIN
WARRANTY PROGRAM
FOR
PALLETIZED LOAD SYSTEM (PLS)
Contract Number DAAE07-90-C-R035
Contract Number DAAE07-95-C-R044
Headquarters, Department of the Army, Washington, DC
15 September 1996
REPORTING ERRORS AND RECOMMENDING IMPROVEMENT
You can help improve this Technical Bulletin. If you know a way to make the information more
understandable, please let us know. Mail a letter or your DA Form 2028 (Recommended Changes to
Publications and Blank Forms) directly to: Commander, U.S. Army Tank-Automotive Command, ATTN:
AMSTA-IM-HHP, Warren, Ml 48397-5000. A reply will be sent to you
1. General.
This bulletin provides implementation instructions for the Warranty on the Palletized Load
System. It contains instructions for obtaining services and/ or supplies covered under warranty. This bulletin
also describes methods of processing warranty claims. For additional warranty information on the Palletized
Load System or any U.S. Army Tank-Automotive Command (TACOM) equipment contact your local Warranty
Control Office/Officer (WARCO) or TACOM Logistics Assistance Representative (LAR). If your WARCO or
TACOM LAR is not available or if additional information is required, contact TACOM. The number to call is
DON 786-8375, COMMERCIAL (810) 574-8375. The caller should be prepared to provide: (1) name, (2) DON
and commercial telephone numbers, (3) complete unit designation, (4) identification of the vehicle to include
serial number(s), (5) a brief description of the problem and (6) the contract number (see paragraph 3 a.).
2. Explanation of Terms.
a. Abuse. The improper use, maintenance, repairer handling of warranted items that may cause the
warranty of those items to become void (for example, not following service intervals, using the vehicle for other
than what is intended).
b. Acceptance. The execution of the Acceptance Block and signing of DD Form 250, by the authorized
Government representative, unless end items are placed in storage in which case acceptance shall mean date
of shipment from storage facility as reflected on DD Form 1149 or DD Form 1348-1.
Approved for public release; distribution is unlimited.
*This Technical Bulletin supersedes TB 9-2320-364-15, dated 29 Sep 95, including all changes