TB 10-3930-675-24
HEADQUARTERS
Technical Manual
DEPARTMENT OF THE ARMY
M 10-3930-675-24
Washington, D.C., 1 Aug 2001
DEPARTMENT OF THE ARMY TECHNICAL BULLETIN
WARRANTY PROGRAM
FOR
ROUGH TERRAIN CONTAINER HANDLER (RTCH)
RT 240; 53,000 LB CAPACITY; 4X 4
REPORTING ERRORS AND RECOMMENDING IMPROVEMENTS
You can help improve this bulletin. If you find any mistakes or if you know of a way to improve the
procedures please let us know. Submit your DA Form 2028 (Recommended Changes to Publications
and Blank Forms), through the Internet on the Army Electronic Product Support (AEPS) website. The
Internet address is http://aeps.ria.army.mil. If you need a password, scroll down and click on
"ACCESS REQUEST FORM". The DA Form 2028 is located in the ONLINE FORMS PROCESSING
section of the AEPS. Fill out the form and click on SUBMIT. Using this form on the AEPS will enable
us to respond quicker to your comments and better manage the DA Form 2028 program. You may
also mail, fax or e-mail your letter, DA Form 2028 direct to AMSTA -LC-CI/TECH PUBS, TACOM-RI, 1
Rock Island Arsenal, Rock Island, IL 61299 -7630.
The e-mail address is TACOM-TECH-
PUBS@ria,army.mil. The fax number is DSN 793-0726 or Commercial (309) 782-0726.
This
bulletin
provides
2. Explanation of Terms.
1.
General.
implementation instructions for the warranty on
a. Abuse. The improper use, maintenance,
the Rough Terrain Container Handler (RTCH),
repair or handling of warranted items that cause
53,000. It contains instructions for obtaining
the warranty of those items to become not
services and/or parts covered under warranty.
applicable under warranty conditions.
This bulletin also describes methods of
processing warranty claims. For additional
b. Acceptance. The execution of the
warranty information on the RTCH, contact your
acceptance block and signing of the DD Form
local Warranty Control Office/Officer (WARCO)
250
by
an
authorized
government
or TACOM Logistics Assistance Representative
representative, unless the RTCH is placed in
(LAR). If your WARCO or TACOM LAR is not
storage, in which case acceptance shall mean
available or if additional information is required,
the date that the vehicle is placed in service.
contact the TACOM RTCH Program Manager.
The number to call is DSN 786 -5677,
c. Acceptance Data. The date an item of
COMMERCIAL (810) 574-5677. The caller
equipment is accepted into the Army inventory
should be prepared to provide (1) name, (2)
by the execution of the acceptance block and
DSN and commercial telephone numbers, (3)
signing of the proper DD Form 250 or approved
complete Unit Identifier Code (UIC), (4)
acceptance document by an authorized
identification of the vehicle to include engine
representative of the Government.
serial number(s), (5) a brief description of the
problem, and (6) the contract number (see
d. Contractor. The supplier of equipment
who enters into an agreement directly with the
Government to furnish parts and services.
Approved for public release; distribution is unlimited
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