Communicating with a deaf person

Figure 2-1.—Communicating with a deaf person. slowly, distinctly, and then listen carefully. Above all, a caring concern. Victims of Stress and Burnout No one is immune to the symptoms of stress or burnout. Be aware of these symptoms. Remember, not even you, the RP, will be immune to these situations. Stress may cause even you to experience a wide range of feelings, some of which can be quite unpleasant. A person suffering from stress or extreme burnout may exhibit feelings and characteristics such as irritation, anxiety, becoming defensive at implications, or sadness in response to tragedy or even normal events. Although these feelings are natural, you must work at understanding and recognizing them in yourself, your co-workers, and the clients who enter the RMF. Helping others to remain poised and calm is part of your show beneficial role as an RP. STRESS.— First you must realize that emotions and reactions are normal. As an RP, you will be dealing not only with the client’s emotions but also your own responses to stressful situations. In coping with stressful situations, each of us can learn to respond in an effective way. Try the following techniques in handling stress: � Develop a buddy system with a co-worker. Keep an eye on each other and suggest when breaks are advisable. � Encourage and support your co-worker by making positive remarks and avoiding the temptation to criticize. 2-3