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Page Title: Using Software Packages
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Working with Users
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Information Systems Technician Training Series, Module 2 - Computer Systems
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Word Processing Packages

environment (margins, tab sets, indenting, paragraphs, and  so  on).  The  terms  used  with  desktop  publishing come  from  the  printing  industry  (fonts,  type  styles, points,  and  soon).  Spreadsheets  bring  us  the  vocabulary of  an  accountant  or  bookkeeper  (worksheets,  rows, columns,  data  cells).  Database  terminology  may  look the  most  familiar  to  you,  because  many  of  the  terms come from data processing (files, records, fields, keys, and indexes). First, we will look at the commonalities, then   at   the   specifics   of   several   different   types   of software    packages—word    processing,    spreadsheet, database, desktop publishing, and utilities. USING SOFTWARE PACKAGES Regardless of the type of software package you are using on your computer, at a minimum, you will need to know  how  to  conduct  the  following  seven  general operations: Access and execute the packaged software from the operating system. Create  a  new  file  or  retrieve  a   previously created file on disk/diskette or tape. Save a file onto disk/diskette or tape. Delete a file stored on disk/diskette or tape. Print a file. Indicate to the packaged software that you want to stop working on what you are currently doing to do something on another file. Terminate  your work via the packaged software files, whether you can control access by others, whether you  can  protect  the  data,  and  whether  the  data  is encrypted. Learning About Software The first thing you will learn is there is a lot to learn. You will need to know what functions you can perform, what keys activate what functions, and how to save the work/files you create. If a tutorial or learning section comes with the software, start with it. It will give you an overview. Then begin by experimenting and practicing on something you cannot hurt or destroy. Don’t start with the master copy of a large database file. Instead, create a few records in a test file and practice on it. Try out each function, then try the functions in combination with other functions. Even make mistakes on purpose to see what happens. Did the software give you an error message? Can you recover? Does the software provide an undelete feature that lets you cancel what you just did? How much protection from error is built into the software? Does it give you a message such as: Do you really want to delete this file? Or, does it just assume when you hit the delete key you mean to? Most of the better  software  packages  have  built-in  safeguards  to protect  us  from  ourselves.  Recovery  from  operator/user error  is  a  very  important  feature  of  many  software packages. and return to the operating system. NOTE:   Each  software  package  will  have specific  ways  you  are  to  perform  these functions. A major consideration for a person working with packaged software is file management. You will need to know how files are setup, coded, named, backed up, and accessed. You will need to know who can access the Interacting with Software Packages Basically there are only a few ways to tell software what to do. They are as follows: Direct   commands—   You   enter   words/ characters via the keyboard to tell the software what  to  do.  These  words  and/or  characters  are predefined  by  the  software  to  perform  specific tasks. Menus—  You select the function or command you want performed from a list presented on the display screen by the software. Function  keys—  You  select  the  function  key (F1, F2, and so on) that is predefine to tell the software  what  you  want  it  to  do.  This  enables you   to   perform   some   of   the   more   common commands  without  going  through  menus  and with  fewer  keystrokes  than  required  for  direct commands. 3-6

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