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Page Title: RELATIONSHIPS WITH FELLOW SUPERVISORS
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RELATIONSHIPS   WITH   SUPERIORS
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Fire Controlman Supervisor
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Handling  Personal  Problems

bothered with all the petty details. Keep them advised of  job  status,  personnel  problems,  proposed  changes, and other important matters. If  you  make  a  serious  mistake,  tell  your  boss about  it  immediately.  Don’t  wait  until  the  boss  dis- covers  the  mistake  and  then  you  try  to  defend  your actions.  And  remember,  lengthy  explanations  of  your actions are not required. RELATIONSHIPS   WITH   FELLOW SUPERVISORS Friction  and  jealousy  are  your  prime  enemies  in establishing cooperation with your fellow supervisors. A   good   supervisor   avoids   backstabbing,   gossiping, and  criticizing  fellow  supervisors  when  the  competi- tion  becomes  keen.  The  main  thing  to  remember  is that you cannot rise by putting others down. If you try to  do  so,  your  unkind  actions  will  ultimately  cause you to fail in your job. In   addition   to   being   cooperative   personally,   a good  supervisor  may  sometimes  have  to  encourage cooperation  on  the  part  of  other  supervisors.  In  the long  run,  the  person  who  is  able  to  foster  and  main- tain  harmony  in  all  relationships  is  the  one  who  will be assigned to the Navy’s key jobs. TEAMWORK   WITHIN THE  DIVISION Even  in  primitive  times,  people  banded  together. To have a working team, you should know and appre- ciate the psychological rewards that a group must pro- vide  to  hold  its  members  are  feelings  of  security, belonging,   being   somebody,   accomplishment,   satis- faction,  and  pride  in  the  group,  as  well  as  receiving recognition   from   outside   the   group.   All   these   ele- ments are very important in attaining the goals of the group. A good leader encourages these feelings, since the stronger are these psychological rewards, the stronger is  the  group.  Some  supervisors  achieve  such  an  in- tense  feeling  of  group  pride  that  their  personnel  ac- tually feel privileged to work in those groups. The  people  we  supervise  are  human  beings  with individual  differences.  They  usually  produce  only  to the extent that they feel like producing, and their will to  produce  is  based  primarily  on  the  ability  of  their supervisors to win their cooperation. Good leadership is  reflected  in  this  ability  to  get  cooperation;  and  co- operation,  in  turn,  is  a  reflection  of  the  respect  the personnel have for their supervisors. Teamwork or co- operation, then, is based on good human relations. When  you  walk  into  any  division  or  office,  you can almost feel if the spirit of cooperation is present. If it is there, you can see it in the faces of the people, in  the  appearance  of  the  workspace,  in  the  reception you receive, and in the way the work is performed. Poor  cooperation  and  poor  management  are  indi- cated  whenever  bickering,  jealousy,  and  friction  are present.  Low  production  is  the  inevitable  result.  Fre- quent  accidents,  indifference,  sloppy  work,  griping, complaints,  grievances,  criticism  of  the  unit,  buck- passing,   loafing,   many   requests   for   transfer,   poor planning, and poor training or indifference to training are danger signals that indicate a lack of cooperation and poor management. Developing   cooperation   within   your   group   is largely a matter of adapting your behavior to meet the varying  situations  you  encounter  daily—and  in  going out  of  your  way  to  show  a  willingness  to  cooperate. You  cannot  simply  order  cooperation. Elements  in  the  development  of  cooperation  in- clude   adapting   to   change,   correcting   mistakes, delegating  authority,  training  personnel,  setting  an example,  giving  credit,  handling  personal  problems, and breaking in new personnel. The following subsec- tions briefly describe these factors. Adapting to Change Most people resist change. Even when the change is  clearly  for  the  better,  people  sometimes  persist  in clinging  to  the  old  ways.  Unless  ordered  by  higher authority, changes must not be too fast. They should be  properly  timed  and,  if  possible,  explained  before they are placed in effect. If the explanations are plaus- ible, personnel will be more willing to adapt to change. 3-8

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