2. 3. 4. 5. 6. 7. Safety,   health,   and   physical   welfare   of subordinates Development   of   cooperation Development  of  morale Training and development of subordinates Records  and  reports Balanced  supervision These seven areas of responsibility are discussed in the following paragraphs: 1. Production. The supervisor is responsible for seeing that all work is done properly and on time. This is true both in the office and in the shop. To meet these goals,  the  supervisor  must  function  in  three  main  ways: a.  The supervisor must organize and plan the workload to ensure maximum production with a minimum of effort and confusion. b.   The supervisor should, as often as possible, delegate  the  authority  for  completing  work assignments, keeping in mind that the final product   is   the   responsibility   of   the supervisor. c.  The supervisor must control the workload and see that all work is completed correctly. 2. Safety, health, and physical welfare. Safety and production go hand in hand. The safe way is the efficient way. When shop personnel are absent because of injury, they are nonproducers. A good supervisor stresses safety to the crew; sets an example by working safely; teaches safety as an integral part of each job; and, most of all, plans each job with safety in mind. A good supervisor does not wait until after an accident happens to start a safety  program. Showing  concern  over  the  health  and  physical welfare  of  your  crew  will  pay  off  in  increased production. It will add to their feelings of trust and confidence in you as a shop supervisor and will increase the amount of respect they have for you. 3.   Development   of   cooperation.   Developing cooperation  among  the  members  of  your  shop  is paramount  to  effective  production.  Some  supervisors, however, tend to overlook the need for cooperation in two other directions: a.  Cooperation with management b.   Cooperation with supervisors on other ships, or  in  other  departments,  divisions,  or  work groups  of  your  ship In the course of a routine equipment overhaul, you will often have to deal with numerous people in shops or units of the repair activity. It is particularly essential, therefore,  that  you  develop  a  rapport  with  the management  and  supervisory  personnel  of  the  repair activity. 4. Development of morale. The esprit de corps of a group and their willingness to work toward common goals depend to a great extent upon your leadership. A group with high morale is a producing group. 5. Training and development of subordinates. A good  shop  supervisor  is  invariably  a  good  teacher  and leader and is a developer of men and women. One of the greatest contributions you can make as a supervisor is the development of your people. You should make sure that at least one trained person is ready to assume responsibility  as  shop  supervisor  should  the  need  arise. It is a sign of good leadership when you can take leave and have the shop or division continue to run smoothly. Do not be afraid to teach every phase of your own work to at least one or two subordinates. Since much of your time will involve teaching, you should try to improve your  teaching  ability. 6. Records and reports. In chapter 2, we discussed a few of the records and reports with which you will be associated.  Keeping  records  and  preparing  reports  are not tasks that you will always enjoy doing, yet they are a vital part of your work. Make it a point to keep neat, accurate records and get reports out on time. Paperwork may seem to be a waste of time, but in the long run, you will realize how much your success as shop supervisor depends   upon   your   ability   to   handle   paperwork properly. 7. Balanced supervision. Think about the major duties  and  responsibilities  we  just  covered.  You  must pay the proper amount of attention to each phase of your job.  Do  not  emphasize  production  at  the  expense  of safety or training. Also, do not become so concerned with  the  human  element  that  production  is  neglected. Keep up with paper work as it occurs. In this way you can maintain control of your work day by day and will never need to neglect your more active duties so you can attack a stack of papers. Always attempt to place the proper  emphasis  on  each  of  your  responsibilities,  and you will be practicing balanced supervision. RESPONSIBILITY TO USERS Your responsibility to users is twofold. First, you must ensure that all equipment is ready for maximum use at all times. Second, you and your shop personnel 3-3