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Page Title: CORRESPONDENCE TICKLER FILE
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CORRESPONDENCE CONTROL
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Electronics Technician Supervisor (ET1)
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ROUTING  PROCEDURES Each   work   center   should   have   an   organized procedure  for  routing  correspondence  to  shop personnel.  All  correspondence  that  enters  a  work  center should have a routing sheet such as the one shown in figure 2-1. This simple routing sheet allows you, the shop  supervisor,  to  keep  track  of  who  has  read  the particular  correspondence.  Use  the  second  column  (to the right of the individual names) to what action each person must take. If the correspondence will be in effect for a long time (OPNAV instruction, EIB, and so on), tile  it  in  the  shop  for  use  as  a  reference.  After  the correspondence has completed its routing, keep the routing slip to provide you a list of shop personnel who have seen the correspondence. CORRESPONDENCE  TICKLER  FILE A  correspondence  tickler  file  is  system  for  keeping track  of  the  action  taken  on  all  correspondence  entering a work center. Figure 2-2 shows an example of a tickler Figure  2-1.–Sample  work  center  correspondence  routing  sheet. file card for an action required by EIB-E15 (23 Jul 84). The format of this file card is general enough that you can use it to keep track of any action to be taken or any report to be generated in your work center. The file card is the heart of the correspondence tickler. The tickler is made up of three parts: 1. An active file 2. A suspense file 3. A completed action file Active File The active file is made up of tab cards. There is a numbered tab card for each day of the month, plus a card with the name of the month. As correspondence comes into the shop and action is required, fill out a tickler file card   and   place   it   behind   the   month-date   card corresponding to a date 2 or 3 days before the date you must complete the report or action. (Examples of actions needing a tickler card are installation of a field change, or a report on, or inventory of, test equipment.) Each day before quarters, you can check the active file to see if there are any pending reports or actions that must be completed in the next 2 or 3 days. This keeps deadlines from creeping upon you and helps you avoid the “panic mode”  of  operation. Suspense File Put a tickler file card in the suspense file when you cannot  complete  an  action  or  report  because  of  one  or more  of  the  following  reasons: l l l l l l Lack of material Lack  of  personnel Ship’s  operations Insufficient data Technical  assistance  required Other  similar  reasons Your suspense file should contain tab cards with titles that indicate the reason each action was deferred. If, in the case of a field change, you require additional material or technical assistance and will not be able to complete the field change within 30 days, you must submit  a  deferral  (OPNAV  4790/2K)  via  the  main- tenance data system (MDS). Note this on the tickler file card. When the problem that caused you to suspend the action or report is corrected and you have completed the 2-6

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