FOLLOW-UP PROCEDURES

Figure 4-6.-MILSTRIP message follow-up. METHODS OF FOLLOW-UP Follow-up requests are submitted by message, mail, or hand delivery. The preferred method for submitting a follow-up request, when information does not exceed 66 record positions, is via message to DAAS. This method also applies for submitting follow-up request to the GeneraI Services Administration (GSA). Follow-up requests more than record positions must be forwarded via narrative message, or mailed. Submit all follow-up requests to the last activity known to hold the requisition. See figures 4-5 and 4-6 for a sample of a MILSTRIP message follow-up. FOLLOW-UP PROCEDURES The status of requisitions in the outstanding file must be continually reviewed to ensure they remain active in the supply system. Automated activities have the capability to screen the entire requisition file for follow-up action. They also have the capability to select an individual requisition on file. Outstanding requisitions should be reviewed according to the following schedule: Priority Review Frequency 1-3 Daily 4-8 Weekly 9-15 Monthly FOLLOW-UP POLICY Nonreceipt of material when the RDD or SDD has expired is not a valid reason for submitting follow-up requests. For example, if the estimated shipping date (ESD) has not yet passed for requisitions with BB or BV status and a follow-up request was submitted, it is probable that the same status would be received. The following paragraphs contain the restrictions applicable to MILSTRIP folIow-up requests. Status Not Requested Requisitions that have a Media and Status code of 0 (zero) indicate no status was requested. A follow-up requests may be submitted only after the RDD or SDD has passed. Requested Status Not Received Follow-up inquiries for requisition priority designators 01 through 08 may be submitted after 3 days have passed from requisition submittal date, previous status transaction date, or previous follow-up date. Follow-up for priority 09 through 15 requisitions may be submitted after 7 days under the same conditions. A follow-up may also be submitted after 48 hours from the expiration date of the RDD, SDD, and established time frame for receipt of status. Before submitting a follow-up, consider the fact that the supply source may not have received the original requisition. In this case, the activity may follow-up only with the proper document from the AT series. 4-16