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Page Title: LEADERSHIP/SUPERVISORY SKILLS
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HUMAN BEHAVIOR
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Military Requirements for Petty Officers Third and Second Class
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Assign Tasks

Before  you  can  help  your  personnel  adjust  to various  situations,  you  must  show  self-control.  That means holding back an impulse to say or do something inappropriate in a situation. Self-control does not mean you never get angry; it means if you do become angry, you control the emotion so you’ll have a better chance of taking appropriate action. To be an effective Navy leader, you must believe and trust in your subordinates’ basic worth and ability to perform. The smart leader approaches subordinates with   positive   concern   for   their   growth   and development. While trusting in their basic worth and ability to perform is important, be careful not to set up subordinates for failure by expecting too much. Have concern for your subordinates’limitations, and express your concern openly and honestly. Our  mission  in  the  Navy  is  to  accomplish  our assigned duties—do our job. If your subordinates have personal  problems,  the  job  will  suffer;  know  what resources  are  available  to  help  them  overcome  their problems. Personnel will look up to you with respect and ask for your advice when you show interest in their welfare. With practice and hard work, you will soon develop a knack for knowing the true worth of your people. You then can mold them into highly productive Sailors. LEADERSHIP/SUPERVISORY SKILLS Learning  Objectives:  Recall  the  process  used  to translate  work  requirements  into  assignments  and specific tasks for work center subordinates. Recall how to  evaluate  subordinates’  qualifications  to  perform tasks.  Recall  how  to  develop  and  publish  daily  work schedules  for  subordinates.  Recognize  the  need  to provide  rating  specific  expertise  to  subordinates. Recognize  the  necessity  to  coordinate  material  and safety   requirements.   Identify   the   procedures   for maintaining qualification records. Identify the elements needed to judge the progress of a job. Recognize the guidelines  for  giving  feedback.  Identify  reasons  for reporting   job   progress   to   immediate   supervisor. Recognize the necessity for continuous improvement in support  of  Department  of  the  Navy’s  strategy  for improving mission readiness. Recall how to participate as  a  continuous  improvement  team  member.  Identify the elements used to evaluate a completed assignment. Recall  how  to  counsel  subordinates’  professional performance.  Recognize  reasons  for  recognizing, reporting,  and  rewarding  subordinate  performance. Recognize methods to resolve conflicts or differences between subordinates. Leadership   and   supervision   go   hand   in   hand. However, although they are closely related, leadership and  supervision  are  two  separate  roles.  Leadership consists of the personality and skill needed to motivate and influence people to do a job. Supervision is the art of making sure the job is done right. Good supervision requires good leadership skills. What  makes  a  person  a  good  supervisor?  A  good supervisor  will  first  break  a  job  down  into  individual tasks   and   then   ensure   all   needed   materials   are available.  He  or  she  will  then  assign  the  tasks  to  the most   appropriate   persons.   Many   people   think   a supervisor’s  job  is  done  at  this  point;  however,  that definitely is not the case. Indeed, those actions are only the beginning of a supervisor’s job, as you shall see in the following paragraphs. BREAK THE JOB INTO TASKS When  your  work  group  is  given  a  job  from  an immediate   supervisor,   the   first   decision   you,   as   a leader, must make is who will do what. Sound simple? Well, it is simple, providing you know the job, how to get it done, and the capabilities of your crew. This is the planning and organization phase. Jobs   that   require   more   than   one   person   to accomplish can be broken into smaller tasks or steps. You  can  then  assign  each  task  or  step  to  a  different worker. A definite sequence of events must be followed to do even the simplest job right. For example, look at the  steps  involved  in  painting  a  bulkhead.  First,  the 1-7 Q5. What level of human behavior is the most important? 1. Esteem 2. Safety-security 3. Survival 4. Self-actualization Q6. When dealing with people, you can NOT change which of the following human traits? 1. Wants 2. Thought processes 3. Skills 4. Emotional makeup REVIEW QUESTIONS

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