Additionally,  you  may  be  required  to  solicit or provide additional manpower from or to other divisions  to  accomplish  assigned  tasks.  Careful planning  and  cooperation  with  other  divisions  can result  in  benefits  for  both  divisions.  Never  ask for more people than you need, but be sure you have  enough  people  on  hand  to  meet  special requirements. Personnel  Qualifications You need more than just people to accomplish tasks—you   need   qualified   people.   Review personnel   qualifications   to   ensure   you   assign qualified people to do jobs. When people are not qualified, assign a qualified person to help them in  task  accomplishment. When  reviewing  personnel  qualifications, make sure their service records document those qualifications. A person is not qualified until the required  entries  have  been  made  in  his  or  her service record. Don’t put yourself in the position of  having  to  endure  a  mishap  investigation because  your  people  were  unqualified. of  control  is  when  the  officer  of  the  deck (OOD) makes course changes during navigation detail. Feedback Feedback  involves  making  corrections  after  an event has happened. You monitor the event and then  evaluate  how  to  improve  the  outcome  the next  time.  Examples  of  this  type  of  control include  performance  evaluations,  inspections,  and captain’s  mast. Inventory Control The Navy supply system is designed to be an effective   inventory   control   system   when   used correctly.    However, most   supervisors   often overlook   inventory   control   until   they   go   to supply to request a part. Make sure you perform inventory  control  by  monitoring  division  supplies. Ensure  your  coordinated  shipboard  allowance  list (COSAL) is current and that supply has all the spare  parts  or  required  supplies  listed  in  your COSAL   inventory. CONTROLLING Quality Control Controlling  is  another  term  for  monitoring. Control  ensures  the  Navy  and  your  command, department,  and  division  meet  their  goals.  You must  use  different  types  of  control  to  maintain stability  within  your  division. Feedforward Feedforward  control  is  a  way  of  trying  to anticipate  problems  and  make  adjustments  before the  problems  occur.  You  try  to  foresee  possible problems  and  apply  a  solution  to  prevent  them from  occurring.  The  planned  maintenance  system (PMS)  used  aboard  ship  is  an  example  of  feed- forward   control. Concurrent Concurrent control involves making changes while  an  event  is  taking  place.  You  constantly make little changes to keep your division moving toward your stated goal. An example of this type Quality control is a method of ensuring that your  customers  receive  a  product  that  meets performance  expectations.  Your  customers  are divisions or departments that use your division’s work output. Your customers also include other commands  and  the  American  taxpayer.  A  basic quality control system involves some or all of the following  measures: • • • • Setting standards so that quality goals can be   established   and   then   measuring   or evaluating those goals Inspecting and comparing materials, parts, and services to a set standard Using statistics to measure deviation and determine if quality is within set standards Using   measurements   or   inspections   to evaluate   or   compare   actual   quality   to division  goals  for  quality 3-6