promptly  if  the  person  did  something  wrong  in public;  by  remaining  silent  you  will  appear  to condone  the  individual’s  wrong  doings.  If  you humiliate  the  individual  in  front  of  others,  you may  lose  the  benefit  of  the  reprimand.  Convincing the  person  of  the  fairness  of  the  reprimand  is easier if you talk to the person in private. Some of  the  main  points  you  might  want  to  bring  up during  a  reprimand  are  what  was  done  wrong, why  it  was  wrong,  and  suggestions  on  how  to improve. After a warning, treat the individual as though nothing happened, but watch for results. Once you have taken the proper steps but have seen no signs of improvement, refer the problem to your leading petty officer, leading chief petty officer, or division officer. Follow three guidelines when  disciplining: 1.  Provide  feedback  to  subordinates  on  in- appropriate appearance, behavior, or per- formance. 2.  Hold  subordinates  accountable. 3.  Discipline  appropriately. Leadership Leadership is the ability to direct and motivate people  on  a  person-to-person  basis  toward  mission accomplishment.  Superior  performers  use  this skill  more  often,  in  more  situations,  and  with better  results  than  do  average  performers. The  leadership  skill  group  involves  four  skills: 1.   Self-control 2.   Influencing 3.  Team  building 4.  Developing  subordinates SELF-CONTROL. —Self-control means holding back an impulse to say or do something inappropriate in any given situation. Self-control does  not  mean  you  never  get  angry;  it  does, however, mean if you become angry, you control the  anger.  Think  before  you  respond  to  people or to a situation, and then respond appropriately. Be  aware  of  situations  that  trigger  you  to  respond with  an  emotional  outburst. An  outstanding  leader  controls  impulses, suppresses rage, controls emotional involvement, and  remains  calm  in  potentially  explosive situations. Maintaining self-control helps you to identify  and  weigh  facts  before  deciding  on  a course  of  action. Self-control  also  means  controlling  the  urge to “do it all yourself. ”  That is a common mistake among  new  petty  officers.  They  try  to  run  the whole division by themselves by filling every role except  that  of  a  supervisor. Self-control  is  the  basis  for  leadership  skills that require the skillful use of influence. As part of being an effective leader, exercise self-control in  the  following  ways: 1.   Hold   back   any   impulse   to   say   or   do something   inappropriate. 2.  Do  not  show  anger. 3. Decide only after identifying and weighing all the facts. 4.  Control  the  urge  to  “do  it  yourself”; instead   make   personnel   responsible   for assigned tasks by supervising. INFLUENCING.   —An  effective  leader  is skilled  at  influencing  others.  Influencing  is  the ability to persuade and convince others to accept your  ideas.  You  can  influence  subordinates  by sharing  information  and  plans  with  them  and setting a personal example. New  petty  officers  often  use  flattery  to  gain popularity. However, gaining popularity does not gain you respect; you must earn respect by gaining the confidence of your people. One way you earn your  subordinates’  respect  and  confidence  is  by conducting yourself properly in the daily routine of  work.  The  same  applies  when  ashore  on  liberty. Set a good personal example by refraining from the  use  of  foul  language  and  other  actions  that would  bring  discredit  to  you  and  the  Navy. Influence  your  personnel  to  commit  them- selves  to  the  Navy’s  mission.  Show  them  how  they benefit from their work. You will earn the respect and trust of your subordinates when they know your  exercise  of  authority  is  for  the  good  of  the Navy. Another way of influencing your subordinates is  by  sharing  information  and  plans  with  them. People  always  want  to  know  what’s  going  on. Sharing   information   with   them   relieves   their anxieties  and  improves  their  morale.  Common information you can share (as long as it is within the bounds of security) includes updates on ship movements,   berth   changes,   and   deployment schedules. That type of information will give your subordinates the opportunity to change their own plans, and they will appreciate the heads up. By showing  your  concern  for  their  welfare,  you influence  your  subordinates  to  trust  you.  Alert subordinates of upcoming drills, upkeep periods, inspections,  and  so  forth,  to  give  them  time  to prepare  for  them.  That  will  promote  a  sense  of 2-9