Chapter 1 Introduction

• Important Sources of Information for the Senior Ship's Serviceman
• The Scope of This Rate Training Manual
• The Scope of This Rate Training Manual, Continued

Chapter 2 Navy Supply System

• Supply Management
• Navy Supply System
• Procurement of Materials
• Navy Retail Offices
• Navy Supply Centers and Naval Supply Depots
• Mobile  Logistics  Support  Force
• Ship's Stores Division
• How NAVRESSO Assists Ship's Stores Afloat
• Personnel Support Activity Detachments
• Personnel Support Activity Detachments, Continued

Chapter 3 Management

• Organization Planning
• Structural Chart
• Figure 3-2.—Functional organization chart for a ship’s store division of an AD.
• Designing a Layout Analysis Chart
• Using Layout Analysis Charts
• Figure 3-4.—“Before” and “after” layout charts for a laundry operation.
• Preparing a Flow Process Chart
• Figure 3-5.—Flow process chart showing present method.
• Figure 3-6.—Flow process chart showing proposed revised method.
• Establising Work Schedules
• Figure 3-7.—Sample laundry schedule.
• Figure 3-8.—Sample laundry instructions.
• Barbershop Schedule and Appointments
• Assignment of Duties
• Training Your Staff
• Your Ability As A Supervisor
• Maintaining a Suitable Span of Control
• Administration
• Principles of Letter Writing
• Files and Records
• Procedural Instructions
• Maintenance and Material Management
• Recommendation for Overhaul or Repair
• Inspections and Audits
• Customer Service
• Figure 3-3. Chart of Claims adjustment values
• Figure 3-10.—Claim for loss of or damage to personal clothing.
• Procedure  for  Handling  Claims

Chapter 4 Procurement

• Foreign Merchandise for Stock
• Foreign Merchadise for Special Orders
• Stock Control
• Authorized Inventory and Increases
• Figure 4-1.—Inventory control record for ship’s store stock.
• Figure 4-2.—Inventory control record for standard Navy clothing.
• Inventory Control for Ship’s  Store  Stock
• Inventory Control Record for Standard  Navy  Clothing  Stock
• Inventory Control Record for Standard Navy Clothing Stock, Continued
• Stock Record Review and Maintenance
• Figure 4-3.—Auditing the Stock Record.
• Stocking the Ship's Store
• Ship's Deployment
• Ship's Store Contract Bulletins
• Ship's Store Afloat Catalog
• From  Other  Supply  Officers
• Simplified Requisition and Purchase  Procedure
• Auditing Procurement Records
• Figure 4-5.—Auditing a procurement document.
• Maintenance of Logs
• Procurement of Equipment and Operating Supplies
• Procurement  Sources
• Procurement on Ships Without Supply Corps Officers
• Procurement on Ships Without Supply Corps Officers, Continued
• Procurement on Ships Without Supply Corps Officers, Continued

Chapter 5 Receipts and Expenditures

• Supervising Receipts
• Short, Excess, or Damaged Shipments
• Receipts of Shipments Without  Invoices
• Posting
• Fast Pay Procedures
• Receipt of Stock on Ships Without Supply Corps Offcers
• Expenditures
• Issues
• Navy Stock Fund
• Ship's Store Profits (Own Ship)
• Price  Changes
• Price Adjustments for Standard  Navy  Clothing
• Claims for Reimbursement for Personal Property
• Figure 5-1.—Exchange of merchandise for a credit memorandum.
• Cash Refund
• Figure 5-2. Return of Merchandise to Vendor for a Cash Refund.
• Auditing Expenditures
• Figure 5-3.—Auditing a survey.
• Figure 5-4.—Auditing a transfer.
• Figure  5-5.—Auditing  an  issue.
• Expenditures of Other Supplies
• Figure 5-6.—Auditing a price change.
• Transfers
• Sales to Navy Exchanges

Chapter 6 Ship's Store Operations

• Visual Merchandising
• Principles, Continued
• Modernization
• Accessories
• Ship's Store Operation
• Authorized Patrons
• Cash Handling
• Cash Handling, Continued
• Tax-Free Tobacco Products
• Bulk Sales
• Security for Ship’s Store Spaces
• Salesroom Supervision on Ships without Supply Corps Officers
• Figure  6-3.—Ship’s  store  officer’s  cashbook.
• Figure 6-4. Transfer of Funds to the Disbursing Officer.
• Table  6-1.—Certification  Statement
• Figure 6-5.—Statement of disposition of cash sales and funds carried forward.
• Vending Machine Supervision
• Cup-type  Drink  Vending  Machine
• Figure 6-6.—Vending machine cost control (cup-type drinks)
• Figure 6-7.—Vending machine cost control (can-type drinks)
• Can-type  Drink  Vending  Machines
• Meter Readings
• Dollar Bill Changers
• Figure  6-8.—Fountain  cost  control  (front).
• Figure 6-9.—Fountain cost control (back).
• Sanitation
• Safety Precautions

Chapter 7 Records and Returns

• Recreation Fund
• Definition and Purpose
• Supervision of Procedures
• Second Count
• Mid-Accounting Period Inventory
• Figure 7-1. Closeout of Stock Record Cards.
• Ship’s Store Afloat Financial Control Record
• Figure 7-2. Closeout of the Ship's Store Afloat Financial Control Record
• Journal of Expenditures
• Figure 7-3. Closeout of the Journal of Receipts
• Journal of Expenditures, Continued
• Figure 7-4. Closeout of the Journal of Expenditures
• Auditing Returns
• Figure 7-5.—Preparation of the Ship's Store Balance Sheet and Profit and Loss Statement—separate and combined responsibility  (front).
• Figure 7-6.—Preparation of the Ship’s Store Balance Sheet and Profit and Loss Statement—separate and combined responsibility  (back).
• Profit and Loss Statement (Receipts  Section)
• Profit Computations
• Table 7-1.—Procedures for Ship’s Store Returns
• Table  7-1.—Procedures  for  Ship’s  Store  Returns—Continued
• Table  7-1.—Procedures  for  Ship’s  Store  Returns—Continued
• Table  7-1.—Procedures  for  Ship’s  Store  Returns—Continued
• Table  7-1.—Procedures  for  Ship’s  Store  Returns—Continued
• Make Up of Original (Forwarding) and Retained Returns
• Forwarding of Original Returns
• Disposition of Retained Returns
• Markups
• Ship’s Store Profits, Navy
• FAADC Analysis
• Operational Objectives
• Figure  7-7.—Ship’s  Store  Afloat  Operational  Analysis
• Ships Without Supply Corps Officers
• Figure 7-9.—Closeout of the cashbook.
• Figure 7-10.—Preparation of the Financial Control Record.

Chapter 8 Commissaries

• Senior Enlisted Assignments and Responsibilities
• Management of Funds
• Management of Stock
• Table  8-1.—Stock  Item  Review  List
• Table  8-1.—Stock  Item  Review  List—Continued
• Table  8-1.—Stock  Item  Review  List—Continued
• Table  8-1.—Stock  Item  Review  List—Continued
• Table  8-1.—Stock  Item  Review  List—Continued
• Stock Control Systems
• Special Lock Items and Legal Restrictions
• Concessions
• Receiving Numbers
• Warehouse and Distribution Centers
• Figure 8-1. Automated Commissary System (ACS) for Daily Deliveries
• Inventory
• Front End Procedures
• Produce Sales Department (S-4)
• Authorized Patrons
• Check-Out Procedures
• Scheduling of Checkout Personnel
• Cash Register Operations
• Safeguarding the Funds at Check-out
• Thefts From The Cash Register
• Totals, Keys, Readings and Journal Detail Tapes
• Transfer and Collections of Funds
• Summary

Chapter 9 Retail Operation Management (ROM) System

• Personnel Who Will Be Involved in ROM
• Appendix 1 Definition of Ship's Store Terms
• Appendix 1, Continued
• Appendix 1, Continued
• Appendix 1, Continued
• Appendix 1, Continued
• Appendix 2 Suggested Supply Management Inspection Check-Off List
• Appendix 2, Continued
• Appendix 2, Continued
• Appendix 2, Continued
• Appendix 2, Continued
• Appendix 2, Continued
• Appendix 2, Continued
• Standards of Conduct
• Standards of Conduct, Continued
• Standards of Conduct, Continued
• Standards of Conduct, Continued
• Standards of Conduct, Continued
• Standards of Conduct, Continued
• Standards of Conduct, Continued
• Standards of Conduct, Continued
• Standards of Conduct, Continued
• Standards of Conduct, Continued
• Appendix 3 Ship's Store Operation
• Appendix 3, Continued
• Appendix 3, Continued
• Appendix 3, Continued
• Appendix 3, Continued
• Appendix 3, Continued
• Appendix 3, Continued
• Appendix 3, Continued
• Appendix 4 Document Distribution
• Appendix 4, Continued
• Figure AIV-1. Distribution of NAVSUP Form 973 as a Breakout Document
• Appendix 4, Continued
• Appendix 4, Continued
• Appendix 4, Continued
• Figure AIV-2. Distribution pf DD Form 1149 as a requisition and receipt document.
• Figure AIV-3. Distribution of DD Form 1149 as a transfer invoice
• Appendix 4, Continued
• Appendix 4, Continued
• Figure AIV-4. Distribution of DD Form 1155 for U.S. merchandise. (Fast pay procedures apply)
• Figure AIV-5. Distribution of DD Form 1155 for U.S. merchandise. (Fast pay procedures do NOT apply)
• Figure AIV-6. Distribution of DD Form 1155 for foreign merchandise. (Fast pay procedures apply)
• Figure AIV-7. Distribution of DD Form 1155 for foreign merchandise. (Fast pay procedures do NOT apply)
• Figure AIV-8. Distribution of Special DD Form 1155. (Fast pay procedures apply)
• Figure AIV-9. Distribution of Special DD Form 1155. (Fast pay procedures do NOT apply)
• Figure AIV-8. Distribution of Special DD Form 1155. (Fast pay procedures apply)
• Figure AIV-10. Distribution of DD Form 1348 and DD Form 1348-1.
• Appendix 5 Ship's Store Management Objectives
• Figure  AV-1.—Operational  Analysis  Report.
• Appendix 5, Continued
• Figure AV-2.—Memorandum for Ship’s Store Management Report.
• Appendix 5, Continued
• Figure  AV-3.—Ship’s  Store  Management  Report
• Figure  AV-3.—Ship’s  Store  Management  Report—Continued.
• Figure  AV-3.—Ship’s  Store  Management  Report—Continued
• Appendix 5, Continued
• Appendix 5, Continued
• Appendix 5, Continued
• Appendix 6 References
• Appendix 6, Continued

Index

• Index, Continued
• Index, Continued
• Index, Continued
• Index, Continued
• Index, Continued
• Index, Continued
• Index, Continued

Assignment Questions

• Assignment 1
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• Assignment 2
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• Assignment 3
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• Assignment 4
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• Assignment 5
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• Assignment 6
• Assignment 6, Continued
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• Assignment 7
• Assignment 7, Continued
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